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Mail2EDI

Mail2EDI – Automated capture of incoming orders


Mail2EDI enables the automatic processing of orders received by e‑mail. The system reads order documents using OCR technology, interprets the data in a structured way and transfers it into an EDI‑capable process. This reduces manual data entry and sustainably improves data quality.


 

Functional principle

Mail2EDI serves as a technical bridge between unstructured documents and a standardized, automated order process.
The solution recognizes order documents, extracts the relevant line items and makes them available in the system in a consistent structure.

The process is designed to ensure high data quality, traceability and stability.


Order capture process

1. Receipt by e‑mail

Orders that are sent as PDF, image file or scan are automatically identified and transferred into the processing workflow.

2. OCR‑based data capture

The content of the document is read using an optical recognition procedure.
Among other things, the following are captured:

  • Article numbers
  • Quantities and line items
  • Customer references
  • Prices and delivery information

3. Validation and matching

The extracted data is matched with existing master data to ensure consistency and processability.

4. Transfer into the EDI process

All information is converted into an EDI‑compatible exchange format and integrated into the system‑side order workflow.

5. Further processing in the ERP

The order is passed on fully automatically to downstream systems and processes.


Objective of Mail2EDI

Mail2EDI supports the transition to an end‑to‑end digital order processing, even when partners cannot provide a direct EDI connection. By automatically reading and structuring the data, a stable and uniform process chain is enabled.


Advantages at a glance

  • Reduction of manual entries
    Minimization of effort in order entry.

  • Higher data quality
    Through automated matching with material and customer master data.

  • Consistent process flow
    E‑mail orders follow the same processing sequence as classic EDI messages.

  • Shorter throughput times
    Orders are processed immediately after receipt and are quickly available in the system.

  • Flexible use
    Suitable for partners who are unable to use full EDI integration.